Parents IT Support Site

Welcome

It is the aim of this site to support you and your child in their use of both West Island Schools IT systems and any technology that your child may bring home from school.

If you have a more specific question(s) that is not addressed by this site please don't hesitate to email helpdesk@wis.edu.hk with your question.

Need help with your parent account? Email us at helpdesk@wis.edu.hk.

IT Service Desk

West Island School has a dedicated IT Service Desk that provides support to all members of students and staff at WIS. 

The Service Desk is open during school days: 

• Mondays to Thursdays 8am – 4.30pm

• Fridays 8am - 3.30pm 

• Closed on Saturdays, Sundays & Public Holidays.

For General IT support needs, please call 3902 4215 or email helpdesk@wis.edu.hk

For admissions-related queries, please email: admissions@wis.edu.hk

For ePayment-related queries, please email: epayment@wis.edu.hk

For exam results, please email: wis-exams@wis.edu.hk

For general queries related to WIS, please call 2819 1962 or email wis@wis.edu.hk